Housekeeper in Squamish
Stephanie A. Morra Phone: 778-772-... Email: 1310 Victoria Rd Squamish, BC S U M M A R Y I have a valuable amount of experience with customer service. I have an ability to adapt to diverse situations and work in a very fast paced environment, while managing great customer service and accurate cash flow management. I maintain and hold a successful record of cultivating positive, long lasting relationships with guests and coworkers. I understand that teamwork, patience, and dedication are the best ways to achieve results. I realize that listening and engaging with people is most important. Anticipating their needs and exceeding their expectations is what I strive to do with regards to customer service, as it allows for positive and joyful interactions throughout the day. With this goal in mind, here are a few of my significant capabilities: Cheerful, enthusiastic, friendly, and hospitable Passionate, effective, listening skills, inquisitive, and confident Highly focused and productive in fast-paced settings I believe I have the qualification, internal drive and motivation to be a part of your team. I am ready to contribute my positive energy, professional knowledge and dedication to your work place. Thank you for your time and I look forward to hearing your response. Sincerely, Stephanie A. Morra E D U C A T I O N -St. Annes High School: Diploma -St. Clair College: Tourism and Travel Diploma C U S T O M E R S E R V I C E E X C E L L E N C E -Smart Serve Certified in Ontario, Canada -Service Excellence Certificate -Impeccable memory and excellent listening skills, resulting in highly accurate order placement -Exceed customer service expectations and maintain poise and sense of humor in stressful environments -Graceful, careful, safe, ensuring all cleaning standards are met E M P L O Y M E N T B A C K G R O U N DORECCHIETTE- Restaurant and Caf, Victoria St, Bunbury WA: Present (waitress)Provide fine dining service in fast-paced, Italian cuisine restaurant environment Deliver prompt, customer-oriented service to customers through collaboration and hospitality Responsible for providing a memorable dining experience to all guests Express excellent communication, organization, problem solving, and teamwork skills BENDOTTI ORCHARDS, Pemberton, WA: October 2014-Januaury 2015 Picking and packing avocados Making sure the avocados are in the right grade or class Fast past environment BULK BARN- CANADAS LARGEST BULK FOOD RETAILER, Tecumseh, Ontario: November 2011- April 2014 (cashier) Fast-paced environment, significant use of memory Customer service oriented, suggestive selling, greeting and communicating with customers Operate cash register, process money, and credit/debit card payments, scan items, receive payment for goods or services; enter prices of items on cash register LITTLE CAESARS PIZZA, St Clair Beach, Ontario: November 2007 - July 2011 (Fast-paced, customer service/store opener and closer) Contribute to store sales and profitability through effective customer service Responsible for meeting personal sales objectives as well for projecting the companys image and products through effective visual presentation and communication with customers Serve food/prepare food promptly and enthusiastically for customer satisfaction Answer questions regarding menu and make suggestions upon request Clean, sanitize, and observe that all equipment is in proper working conditions WILLSTEAD MANOR, Windsor, Ontario: June 2011 (dining room server) Participated in set up and take down for weddings, receptions, meetings, and other special events Assured the highest standards of quality food and customer service Elevated guest satisfaction by investigating and resolving and complaints Ensure compliance with regulations regarding services and accommodations R E F E R E N C E S Brian Rowe: Bulk Barn-Owner Operator 519-259-... Tracey Menard: Bulk Barn-Supervisor 519-979-... Miranda Sim: Bulk Barn-Supervisor 519-961-... Rich Fleming: Bulk Barn-Colleague 519-980-...
General Room Cleaning
Change Bed Linens
Take Out Trash/Recycling
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