Housekeeper Job in Richmond, Kentucky

TITLE : Housekeeper REPORTS TO : Head Housekeeper The housekeeper is responsible for upholding the Quality Inn cleanliness standards of all guest rooms and common areas located in the hotel. Cleaning Responsibilities  Change and replace all bed linens and towels.  Sanitize and clean all restrooms.  Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.  Vacuum/mop all floors.  Restock all room amenities.  Assure all rooms are set up to company standards.  Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc. Guest Service  Offers guests assistance whenever possible.  Responsible for resolving escalated customer relations issues.  Answers inquiries pertaining to hotel policies and services.  Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.  Responsible for positively representing and promoting the property.  Ensures systems and procedures are in place and followed for guest safety and security. Other Duties as Assigned  Completes daily housekeeping report  Informs the Housekeeping Manager or Front Desk staff when rooms are ready for new customers.  Reports any maintenance, security, or safety issues to the appropriate staff. SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE  High School Diploma or GED.  Minimum of one year hotel housekeeping experience required.  Must pass mandatory drug test.  Ability to efficiently work under time constraints.  Superior customer service skills.  Ability to work with cleaning chemicals.  Must be able to lift, push, and pull 25-50 pounds frequently.  Able to work a flexible schedule. Job Location: Richmond, KY 40475 Required education: High school or equivalent Required experience: housekeeping: 1 year **All applicants must pass mandatory drug test.** TO APPLY, PLEASE STOP BY IN PERSON AND FILL OUT APPLICATION. QUALITY INN 2006 COLBY TAYLOR DRIVE RICHMOND, KY 40475