Ebony Buckner

I am a Professional Executive Housekeeper in search of a housekeeping position in your home or business.

Housekeeper in Shreveport

Ebony Buckner 814 Cotton Street Shreveport, La. 7110318-529-... Best Western Landmark Housekeeping Supervisor 06/23/2014-05/22/2015 Comfort Inn Suites Executive Housekeeper 01/13/2013-04/26/2014 Maison Dupuy Housekeeping Supervisor 02/04/2012-01/11/2013 Obtained list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. Assigned team members their duties, and inspected work for conformance to prescribed standards of cleanliness. Prepared and distributed the room assignment sheet and floor keys to room attendants. Maintained clear and efficient communication and coordination with the Front Office and other departments of the hotel. Scheduled the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary. Scheduled cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators. Scheduled periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards. Scheduled deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows. Ensured guest rooms are properly secured and that proper key control procedures are utilized by the Housekeeping staff. Advised manager, desk clerk, & admitting personnel of rooms ready for occupancy. Printed all Housekeeping related reports and traces from PMS. Assisted in controlling expenses by the Housekeeping department. Confirmed all Housekeeping staff members had arrived or found substitutes for absent employee. Coordinated with vendors, pest control, laundry services and other outsource services. Attended to any guest complaints and took service recovery measures if required. Reviewed the Housekeeping points on the guest feedback forms, took actions on guest complaints and also shared guest compliments with staff members. Prepared annual Housekeeping budget. Prepared store requisition, purchased other supplies and equipment, also monitored par stock on all Housekeeping guest supplies and linens. Other Routine Responsibilities: Coordinated with front office and sending room discrepancy lists. Selected, staff, recruit, hire, and trained qualified Housekeeping candidates. Attended periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation. Controlled all expenditures relating to Housekeeping, including labor, guest room supplies, and all cleaning supplies and equipment. Oversee any guest communications from Housekeeping. Education: Phoenix High School High School Diploma 1992-2002... References are available upon request

Housekeeper Details

Email Address ...@gmail.com
Phone Number 318-529-... Confirmed
Years of Experience 7
Provider Type Individuals
Services Bathroom
General Room Cleaning
Change Bed Linens
Oven Cleaning
Refrigerator Cleaning
Cabinet Cleaning
Window Washing
Carpet Shampooing
Wall Washing
Take Out Trash/Recycling
Household Own Transportation
Hourly Rate $12.00
Has Own Supplies Yes


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