Housekeeper in Greenville, Texas

Christina M. Spoonemore 1673 Spoonemore Ln Greenville TX 75401 [email protected] 903-513-...   Objective: Maintain a career not just a job. Seeking a company to call home until retirement and that can benefit from what I have to offer. As a self motivated, outgoing, hard working employee, leader, mother and just as a person in general SUCCESS is my main goal. I strive for excellence in accomplishing every challenge I am faced. Qualifications: *2 years of Management experience *excellent communication and organizational skills *ability to accomplish all  tasks I am giving in a timely manner and the ability to delegate tasks to others *knowledge in making schedules and spreadsheets using Microsoft/Excel *experience in running cash register/cash handling/ making deposits *experience in providing the up most excellent customer service *knowledge in operating Fax/copier *multi-tasker and ability to make and receive calls using multi line phones *provide assisted care to patients in need *4 years experience in a call center providing customer service by answering and trouble shooting access related calls Work History: Goodwill Industries Of Northeast Texas Aug. 2014- Feb.2017 Store Manager Marilyn Sears Greenville Tx *assisted all customers with any needs they may have had *handled all customer complaints and concerns to their satisfaction *ensured the store operated efficiently and accordingly *opened and closed the store according to business hours *maintained all cash funds so they remained accurate at all times *ensured all cash deposits were secured and promptly made at the bank *created all staff schedules to meet business needs *figured all daily sales reports/monthly service reports accurately and made sure they were sent to corporate office in a timely manner *priced, stocked, and rotated merchandise for customer satisfaction and to increase store sales *conducted new hire interviews, drug screening and orientation as well as all staff disciplinary counseling and write-ups including terminations *delegated tasks and responsibilities to all staff members encouraging the completion of all tasks *conducted weekly, ending probationary period and yearly reviews on each staff member *unloaded merchandise shipped to the store on company trucks from the plant as well as reloaded out going merchandise *continuously acted on ideas for improving store appearance making it a more pleasant shopping experience for customers and more efficient for staff and the company *coordinated several successful promotions such as donation drives and give aways increasing customer count *set goals for the store as well as each staff member offering incentives to ensure all goals were met Big Lots Nov. 2013-Feb. 2014 Freight Associate James Woods Greenville TX. * operated cash register completing each transaction accurately and promptly *unload freight shipped to the store off the trucks *stocked shelves with received merchandise setting requested endcaps for display *provided excellent customer service by assisting and being attentive Visiting Angels Nov. 2012-April 2013 Caregiver *provided care to residence requiring assistance *prepared and cooked meals for patient according to their wants and needs *cleaned and organized patients home to fit their preferences, washing laundry and dishes, dusting, sweeping and all other house cleaning tasks *assisted patient with showering and bathing *accompanied patient at doctor appointments as well as hair appointments or just grocery shopping *planned activities such as card games, dominoes and things of their interest Johnson Controls July 2008-June 2012 Access Agent Carl Sherman Greenville TX. *answered multi line phones while trouble shooting access related calls *assisted contractors with access to secured locations owned by AT&T according to their location records *knowledge of computer programming for security access systems *filled request for security badges and area locations for contractors made by AT&T managers *provided customer assistance to AT&T techs and other contracted techs to gain access into secured locations USPS Aug 2006- Aug 2008 Custodian Paula Lanier Leonard/Celeste Tx. *cleaned post office by sweeping, mopping, dusting and buffing the floors in the mailroom as well as the lobby *changed all  locks on post office boxes as requested by post master *took cash to the bank to receive needed change for cash drawers as requested by  post master or clerks *changed out light fixtures as needed Family Dollar June 2005- Aug 2006 3rd Key Manager Brandi Mealer Leonard TX. *provided excellent customer service by assisting customers with item locations, complaints, sales transactionsm *opened/closed the store according to business hours *secured and made all necessary cash deposits at the bank promptly *performed all sale transactions on cash register accurately and promptly *unloaded all  freight shipped to the store and stocked merchandise as needed *scanned and placed orders for all needed merchandise *set end caps for displaying promotional and sale items References *Cynthia Hermosillio/co-worker/903-217-... *Deana Tiller/caregiver/903-461-... *Tyle Justice / Business Owner / Diamond J Construction / Farmersville TX. / 972-658-... *Donna Blackstock / Medical Transcription / Celeste TX/ 903-461-...