Housekeeper in Washington, District of Columbia

I am knowledgeable of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skilled in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. With the ability to communicate information and ideas in speaking so others will understand. Proficient in POS software as well as Microsoft Office.