Housekeeper in Elgin, Ontario

SUMMARY OF QUALIFICATIONS · 20 years of experience in Customer Service · 2 years of Cleaning experience · Excellent Communication skill in both written and verbal · Good knowledge of Computer and Microsoft Office Suite · Ability to work in team as well as individually · Excellent Organizational skills and Time Management · Strong attention to detail PROFESSIONAL EXPERIENCE CLEANER EXPERIENCE · Swept, moped and washed floors · Dusted furniture and vacuumed carpeting and area rugs and upholstered furniture · Cleaned, disinfected and polished kitchen and bathroom · Picked up debris and emptied trash containers · Created a list for supplies needed · Made beds, changed sheets and distributed clean towels and toiletries · Organized and cleaned cupboards in homes and offices CUSTOMER SERVICE EXPERIENCE · Explained the type and cost of services offered and ordered services · Provided information about claims or accounts to customers in person or on the phone · Promoted various sales and building/maintaining displays · Provided direct customer service, troubleshooting/solving customer issues, accepted payment operated an integrated cash/debit/credit/inventory management system (point-of-sale) · Trained new staff members, balanced cash and provided floats · Unpacked/priced/shelved incoming merchandise checking invoices and stock made returns as necessary