Housekeeper in Orlando, Florida

Tracey Jordan Rodriguez WINTER SPRINGS FL 32708 [email protected] (407)221... OBJECTIVE TO OBTAIN A CHALLENGING POSITION OFFERING ACCOUNTABILITY WHERE I CAN UTILIZE MY SKILLS AND EXPERIENCE WITH OPPORTUNITY FOR CAREER GROWTH ADVANCEMENT. SKILL PROFILE HIGH ENERGY SELF MOTIVATED FRIENDLY ENTHUSIASTIC AND DEPENDABLE INDIVIDUAL WHO EXCELS IN CHALLENGING AND COMPETITIVE ENVIRONMENT A TEAM PLAYER STRONG NEGOTIATING SKILLS PERSUASIVE PERSISTENT AND RESOLUTE TALENTED AND DETERMINED INDIVIDUAL WHO ACCOMPLISHES RESULTS WITH A SUCCESSFUL TRACK RECORD WITH HIGH RESPONSIBILITY POSITION. EMPLOYMENT HISTORY TJR SHINE RITE SERVICES / ALTAMONTE SPRINGS, FL ADMINISTRATED ALL GROWING PHASES OF AN UP AND COMING CLEANING SERVICE COMPANY CREATING POLICIES AND OFFICE PROCEDURES MANAGE PERSONNEL CREW OF 20 PAYROLL PROCUREMENT AND BUSINESS OPERATIONS NEGOTIATED AND EXECUTED CLEANING SERVICE CONTRACTS WITH OFFICE AND APARTMENT BUILDINGS CONVENTIONS CENTERS AND PRIVATE RESIDENCE WORKED WITH CLIENTS TO IDENTIFY CLEANING NEEDS OR PROBLEMS AND IDENTIFIED OPPORTUNITIES AND RESOLUTIONS FOR ENHANCED CUSTOMER SATISFACTION HOUSEKEEPING DIRECTOR /STANFORD CENTER ALTAMONTE SPRINGS, FL ACQUIRED A STRONG KNOWLEDGE OF HOTEL MANAGEMENT SUCH AS SUPERVISION DISCIPLINE SCHEDULING TRAINING ACCOUNTING AND MARKETING TRAINED AND SUPERVISED A DEPARTMENT OF 25 HOUSEKEEPING SERVICE EMPLOYEES IN A 500 UNIT BUILDING CONDUCTED MONTHLY INVENTORY AND MONTHLY VARIANCE REPORTS CONDUCTED WEEKLY BUDGET REPORTS SUPERVISOR/EXECUTIVE ASSISTANT/SHERATON HOTEL MAITLAND, FL CONDUCTED DAILEY COMPUTER LAYOUT OF BOARDS CONDUCTED MONTHLY INVENTORY ADMINISTEREDPAYROLL ADHERING TO GUIDELINES DOCUMENTING AND RECORDING EMPLOYEE HOURS ANNUAL INCENTIVES AND BONUSES ANALYZE IMPROVEMENTAND DECREASE OVERALL RATE. (WORKED OTHER HOTELS MAINTAINING TWO POSITION) (MARRIOTT, SPRING HILL SUITES, COMFORT INN, EMBASSY HOTEL WEST-GATE RESORTS, SERAGLIO). (All County Positions through sub-contractors) A1A JANITORIAL SERVICES/ORANGE COUNTY, SEMINOLE COUNTY FL 2001-200... COVERALL CONCEPTS/ CENTRAL, FL 2005-200... B&T EXTREME CLEANING SERVICE/ ORANGE COUNTY, FL 2006-200... OR&L CUSTODIAL SERVICES/LAKE COUNTY & ORANGE COUNTY, FL 2007-200... Operation Branch Manager for all county jobs through sub-contractors responsibilities MANAGED 300 PLUS EMPLOYEES FOR DETAILED CLEANING OF COUNTY BUILDING. OVERSEEING NUMEROUS sites and may over a significant geographical area consider a road warrior. PRE-BIDS ON SQUARE FOOTAGE ON COUNTY PRICING FOR NEW SET UPS ACCOUNTS. PRICE OUTS FOR EXTRA SERVICE BILLINGS, QUALITY CONTROL, INVENTORY, WEEKLY AND DAILY INSPECTIONS, BI-WEEKLY PAYROLL, BUDGET AND VARIANCE REPORTS MONTHLY .PRE SCHEDULING BY APPOINTMENTS FOR) FLOOR WORK, WINDOW CLEANING, PRESSURE WASHING, STEAM CLEANING.SUPERVISED HOURLY STAFF PROVIDING CUSTODIAL SERVICE TO CLIENT.RESPONSIBLE FOR WORKFORCE PLANNING,QUALITY CONTROL AND ADMINISTRATIVE FUNCTIONS FOR DESIGNATED AREAS,GREEN CLEANING,KNOWLEDGE OF COMMERCIAL AND RETAIL CLEANING OPERATIONS ‘PROFICIENCY IN EXCEL, PROFICIENCY IN WORD, STRONG CUSTOMER SERVICE SKILLS, CREATIVEPROBLEM SOLVING AS WELL HAVE SUPERIOR WORKETHICS, ABILITY TO BE A SELF-STARTER, EXCELLENTCUSTOMER SERVICE AND EMPLOYEE RELATIONS, ASWELL AS TECHNICAL KNOWLEDGE IN ALL PHASES OFCOMMERCIAL CLEANING INCLUDING RELATEDADMINISTRATIVE DUTIES INCLUDING COMPUTERLITERACY AND INTERNET CAPABILITIES. EXCELLENTCOMMUNICATION AND ORGANIZATIONAL SKILLSESSENTIAL. BI-LINGUAL FLUENCY IN ENGLISH ANDSOME SPANISH AS WELL. KELLERMEYER BERGENSONS SYSTEM 2009-201... JCP ACCOUNTS AUDITS, PRLS, TREND REPORTS, PAYROLL, SHOE CREW, AND TRAINING WITH CLEANING AND ON ALL FLOOR MACHINES BY SCOPE AND PROJECTS, AND INVENTORY AND ORDERS AS WELL. INSPECTIONS FOR AUDITS AND ORIGINALS OVER 30 ACTTS THROUGHOUT JCPENNEY STORES FROM ORLANDO TO SOUTH FLORIDA. B&T Extreme cleaning service/ Orange County, FL 2010- 20... managed of 80 employees for county government buildings, training, payroll, budget reports, P&L reports, Quality control billing etc. Lockheed Martin 2012- 20... Night Manager manager of 20 employees at night for all cleaning phases consist of floor work knowledgeable on all floor machines, chariots, I extractors, side by side , bonneting , strip in wax , burners ,kivac, special projects for extra billing etc Owens Reality – EVENT MANAGER 2014-TO PRESENT SUPERVISED 100 PLUS EMPLOYEES CLEANING AND SCHEDULING EVENTS, PAYROLL, BILLING AND INVOICING, TRAINING, SAFETY MEETINGS OPERATING MACHINES, INSPECTIONS ,PRODUCTION MEETINGS, DEEP DETAIL CLEANING, CONVERSIONS ETC. REFERENCES B&T Extreme cleaning service/ Orange County, FL 2010- 20... (BRUCE NEAL 40777073...) BIZ CLEANING OF ORLANDO ARMAN 40721865... EXT 801 OR&L CUSTODIAL SERVICES/LAKE COUNTY & ORANGE COUNTY, FL 2007-200... OWENS REALITY (BILL SUFFONT VICE PRESIDENT) (407-538...) COVERALL CONCEPTS/ CENTRAL, FL 2005-200... (JACQUELINE MAZZCCUA 407-6967... OR (407310-...) Education Medford vocational Technical Diploma Walden University in school Bachelor