Housekeeper in Surrey
I have two grown children and a family of my own, so I am trustworthy around children and other people's homes. I have often gotten additional work as a result of referrals. When I worked at the Langtry, I got hired at O Canada House and English Bay Inn due to my work ethic and positive attitude. I take great pride in my work and always work hard. In my previous position, especially at the Langtry, I was originally hired as a housekeeper but was trusted with additional tasks, such as checking in guests and monitoring inventory of cleaning supplies. At Ramada Inn, I was sometimes asked to clean 28 guest rooms per shift and I was always able to perform my duties well. I am out-going and get along well with guests, so I have always been able to provide excellent customer service. Ramada Inn, Coquitlam, BC Apr. 2010-Aug. 2011 Housekeeper Cleaned guest rooms, changed linens, replenished supplies, washed laundry, and responded to guest requests. Ensured all hotel rooms were serviced in line with company standards. Ensured customer satisfaction by responding to guest requests for coffee, pillows, etc. Jani King (Sandman Hotel), Richmond, BC Feb.-Mar. 2010 Housekeeper Cleaned guest rooms, changed linens, replenished supplies, washed laundry, and responded to guest requests. Ensured all hotel rooms were serviced in line with company standards. Worked as part of a team to ensure tasks were completed on a timely basis during the Olympics. The Langtry, Vancouver, BC 1996-2010... Head Housekeeper Determined and carried out all Housekeeping services. Responsible for determining Housekeeping chores to be performed by keeping track of guest check-ins and check-outs. Ensured guest satisfaction by acting as a liaison between guest and owner in assisting with, and responding to, any guest queries and requests. Increased organizational efficiency by assisting with other tasks as required, including answer phones and checking in guests. In charge of maintaining inventory levels of all Housekeeping supplies.
|Years of Experience||10|
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