Nyquita Gonzales


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Housekeeper in Goldsboro

OBJECTIVE Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people. An organization that offers me a constructive workplace for communicating and interacting with customers and people to utilize my extensive experience with a company that offers growth and increasing responsibility. EDUCATION Lenoir Community College/ Business AdministrationCurrently Pursuing Wilson Community College/Certified Nursing Assistant Goldsboro High School/Graduated June 7, 2008 High School Diploma EMPLOYMENT December 2015- July 2016 (Temp Position) Strickland Insurance Brokers (Underwriter Assistant/ Customer Service) Evaluate Finance Agreements for insurance Policies Process Endorsements for policies Customer Service o Collect Credit Card Payments o Assist Customers with their accounts Process Checks for General Agents & Insureds October 2014- October 2015 Wells Fargo/Part-Time Teller (Seasonal) Responsible for maintaining and balancing a cash drawer. Under direct supervision, processes customer transactions within established guidelines. Identifies and makes sales referrals, recommends alternate channels, cross-sells bank services and products for Wells Fargo partners, provides excellent customer service. Duties may include safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop August 2013-October 2014 Wayne Memorial Hospital/Certified Nursing Assistant/ Unit secretary Goldsboro, NC Maintain patients records and files as per the hospital standard operating procedures Perform all duties within scope of support Maintain a professional work ethic and strict compliance to HIPPA guidelines regarding patient care delivery March 2013- August 2013 Willow creek/Certified Nursing Assistant/ Receptionist Goldsboro, NC Constant delivery of exceptional care to residents Perform all duties within scope of support Maintain a professional work ethic and strict compliance to HIPPA guidelines regarding patient care delivery January 2012- July 2012 SBC Internet Services/Customer Assistant Goldsboro, NC Enhanced customer satisfaction through demonstration of effective communication and listening attentively. Strive for quick resolution and capable of resolving problems on the first call. Accurately document calls to confirm what process was taken to help customer gain connection. SKILLS Very knowledgeable with computers. Typing speed is 42 words per minute Very Productive Team Player COMMUNITY INVOLVEMENT Volunteer with relay for life event. Mentored at North Drive Elementary school to help kids with accelerated reading. REFERENCES UPON REQUEST

Housekeeper Details

Email Address ...@yahoo.com Confirmed
Phone Number 919-252-...
Hourly Rate $14.00


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