Housekeeper in Allen Park
PERSONAL SUMMARY A well mannered, trustworthy, and hard working housekeeper with experience of overseeing the day-to-day operations of the Housekeeping and estate management to meet household and business standards & provide consistently seamless service. Having a proven ability to create a pleasant, safe, welcoming and clean environment. Punctual, flexible, and an eye for detail with an ability to ensure a professional, efficient, and effective Housekeeping service. Currently looking for a suitable position that offers variety and the opportunity to develop both personally and professionally. WORK EXPERIENCE *Management Target Corporation February 2005 - Present Oversaw and managed all areas of the store throughout the 10 years of employment. Ensured guest service met company standards and customer satisfaction was maintained. Respond to customer complaints, taking appropriate action to solve the problem. Staff, train and develop floor managers and hourly employees through orientations, ongoing feedback and by conducting performance reviews. Lead all financial areas including sales growth, cost management, and profit growth. Had good working knowledge of all equipment and efficiently took care of preventative maintenance. *Housekeeping and Estate Management - Owner of Neat Freak Cleaning Co March 1995-February 2005 Working as part of a team cleaning and re-setting rooms to deliver the best possible standards of cleanliness. Reacting to requests positively and carry out any requests within reason. Duties: Servicing all rooms in the household or business office to the required standard, using cleaning materials / equipment. Supplied & replaced essential toiletries. Responsible for the Housekeeping standards in all accounts. Providing an efficient and comprehensive Housekeeping service. Ensuring that repairs are reported and carried out as quickly as possible and hired outside contractors when needed, while overseeing projects. Maintaining flowers in vases. Change & machine wash towels & linens when needed. Completing daily and weekly cleaning schedules.Economical and safe use of Housekeeping supplies and equipment. Maintaining an organised system for the storage & ordering of household materials. KEY SKILLS AND COMPETENCIES Good knowledge of Housekeeping processes & procedures. Excellent standards of hygiene and cleanliness. Capable of working to a very high standard and on own initiative. Experience of babysitting and dog walking. Managed luxury properties and provided personal assistant duties directly to the principal. Oversight and training of several other housekeepers. Managed over 20 vendors, including bid negotiation, on-site supervision and scheduling. Creating comprehensive home inventories. Identified and solved security issues; responsible for asset protection. Manage landscape and gardens projects; creating grounds manual; wildlife control; floral service. Coordinate Household moves. Concierge services for frequent guests. Occasional cooking, and personal attendant to events. Conduct inspection of homes and grounds. Assist in household supplies, wine & spirits, and gift purchases. Offered experience in fine arts collections; oversaw protection, preservation, and selection of art pieces. Handled budgets, petty cash, and expense tracking. Very confidential individual. *Stay at Home Mom 1988-1995... ACADEMIC QUALIFICATIONS : Some College - Monroe County Community College 1987 REFERENCES Available on request.
General Room Cleaning
Change Bed Linens
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