Katie Z

Hardworking and Experienced Housekeeper Working to Pay Off Student Debt

Dunnville, Ontario
Last seen over a week ago

14/hr

Want to connect with Katie?

Housekeeper in Dunnville, Ontario

• Previous experience in both residential and commercial cleaning of office cubicles, kitchens, washrooms, bedrooms, living rooms, laundry and bedding, dishes, etc.) • Pays strong attention to detail to ensure high quality services • Likes to take initiative and openly welcomes feedback and constructive criticism • Works well both independently and on a team; can self-orient to tasks under minimal supervision • Works highly effectively in a fast-paced environment; has well-developed prioritization skills under pressure • Has valuable experience and training in customer service and satisfaction • Excellent communication and interpersonal skills; interacts and adapts well with various personalities • Has extensive leadership background and organizational experience Relevant Experience Residential and Commercial Cleaner Greensweep Canada, Summer and Fall 2014, Guelph, Ontario • Worked both independently or with a team at residential and commercial job sites • Assessed job sites; prioritized and designed an efficient plan for task completion • Performed cleaning duties such as dusting, cleaning windows and baseboards, light and heavy duty kitchen cleaning (including fridges and stoves); laundry and bedding, vacuuming, sweeping and mopping floors, taking out garbage, cleaning washrooms, living rooms, bedrooms and office spaces, etc. • Ensured client satisfaction: followed specific instructions as well as encouraged client evaluations and feedback • Responsible for maintenance of cleaning supplies and equipment. Commercial Cleaner Streamline Enterprises, Spring and Summer 2014, Guelph, Ontario • Worked independently on a team at designated tasks and daily routine • Performed daily physical work: heavy lifting, mopping, vacuuming, cleaning, taking out garbage • Responsible for daily cleaning of all facility washrooms and office cubicles • Ordered and re-stocked washroom products and cleaning supplies • Evaluated environment and self-oriented to tasks in need of completion Server Greystone Golf Club, Milton, Ontario, 2014 Season • Greeted members and patrons, build friendly rapport with club members • Took patron orders, input into system and send to kitchen • Served dishes and beverages • Minor dish preparations • Tended to the bar; serving alcoholic and non-alcoholic beverages • Banquet style and wedding serving • Paid strong attention to patrons and anticipate needs in advance Inbound Customer Service Associate Convergys Ltd, Welland, Ontario, 2012 • Listened to customer concerns and conducted account evaluations • Identified and resolved sources of customer dissatisfaction and needs • Implemented customer-specific, needs-based sales techniques • Demonstrated extensive knowledge of available products and services • Created positive customer experience through personable rapport • Further developed effective multi-tasking skills Relief Staff True Experience Supportive Housing and Community Work Program, Current, Dunnville, Ontario • Supervise clients with psychiatric illnesses living in a congregate/transitional housing residence • Facilitate and encourage life skills such as exercise, completion of cleaning tasks, cooking and taking medication • Providing personal support to clients; promoting and engaging clients to participate in leisurely activities • Accompanying clients to various appointments and errands Activities • Psychology Society Social Coordinator --... • Preschool and Youth Ballet Instructor --... • University of Guelph Hospitality Services Advisory Committee Representative --... • Ontario Residence Hall Association Operations Manager --... • Ontario Residence Hall Conference Event Coordinator Winter 2010 • Johnston Hall Social Coordinator --... Interests • Literature, poetry, reading and writing • Community volunteerism and engagement, self-improvement and tap dancing • Philosophy, sociology, cognitive neuroscience and psychology


Services

Bathroom

Bathroom


Kitchen

Kitchen


General Rooms

General Rooms


Attic

Attic


Basement

Basement


Responsibilities include:

Change linens

Change linens

Oven cleaning

Oven cleaning

Fridge cleaning

Fridge cleaning

Cabinet cleaning

Cabinet cleaning

Dishes

Dishes

Window washing

Window washing

Surface polishing

Surface polishing

Shampoo carpet

Shampoo carpet

Wall washing

Wall washing

Laundry

Laundry

Pet clean up

Pet clean up

Packing

Packing

Trash & recycling

Trash & recycling


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