Dorcas A

Excellent House Keeping skills, Friendly, Strong and able to take high and low duties

Housekeeper in 100 Mile House

Resume An energetic, Friendly, and competent in divers area such as Hospitality, Hotel industry, Aged/Child care/ Nanny, Customer services with a calm attitude and a track record of providing a quality of both child and adult services. Able to deal with difficult people, able to work under pressure, and Problem solving experienced. However, motivated by challenges and use experience in creating new ideas. My mission and goal is not just helping people but achieving sustainable development. Also carefully carry out the given tasks. Has attained an MSc Degree in Environmental Management degree at Liverpool Hope University, England United Kingdom, BSc Degree in Geoscience, Diploma in Catering and Food Hygiene, Health and Safety at Work places, advance Computer awareness with experience in Windows, internet, Health and Safety, Problem solving, Critical thinkingAlways smartly presented with excellent hygiene standards and available on a live-in or live out basis. Domestic service, Looking to work as a Full Time, or Part Time, in partnership with a reputable company and take responsibility for the safety and development of the coo-workers as a team leader and company at large. My Key Skills: I'm an energetic and I have also excellent multi-tasking abilities needed to work in this fast paced and sometimes stressful environment. Reliable, Goal oriented, Team leader, and positive personality. Language skills English Fluently: (written, listening and speaking) IT skills Microsoft Word (diploma), Excel (diploma), Outlook, PowerPoint, Adobe Premiere, Photoshop, able to manage several online social media sites and use the Internet comprehensively. My Key Skills:I'm an energetic and I have also excellent multi-tasking abilities needed to work in this fast paced and sometimes stressful environment. Language skills English Fluently: (written, listening and speaking), Excellent Customer services, Administration skills and interpersonal skills IT skills Microsoft Word (diploma), Excel (diploma), Outlook, PowerPoint, Adobe Premiere, Photoshop, able to manage several online social media sites and use the Internet comprehensively. Drivers license Drivers license category B (for passenger cars 07/12/2014- 2016 -Front Desk, in HEAVEN BAR, Liverpool, England 2 year 6months RESPONSIBILITIES: Responsible for guest arrival and departure Provide courteous, professional and attentive guest service at all times Follow up of all guest requests/concerns efficiently Establish a personal rapport with the guest in order to learn about their needs and expectations, find opportunities to connect and wow Actively seek feedback from guests, taking actions to be proactive or provide service recovery as required Assist in the administration of the Front Office daily tasks Strong and effective communication/teamwork with all other departments (Housekeeping, Engineering, Conference Services, Accounting. Knowledge of all safety and emergency procedures 09/20/2013-07/12/2014- Line Cook/ Chief and Manager- Sanfex African and International Restaurant/Bar, Prescott Road, Liverpool, United Kingdom. Ensured all the recipes and ingredients have been added in proper order and combination to give a good taste. Reviewed menus/production sheets to determine types and quantities of foods to be prepared for all service areas. Pro-activate in quality control functions by tasting, modifying and/or replacing foods. Inspected food ready to be served to the guests, making sure all the standards have been followed. Ensured timely service and sanitation of cooking equipment Maintained cleanliness and health standards in the working station where the food is prepared. Ensured rapid refrigeration of unused food to avoid bacteria growth. Monitored the working of other kitchen staff and juniors and guided them in their tasks. Maintained timely record of the raw materials being used and placed future orders accordingly. Measured and mixed according to set recipes. Receiving, sending mails, and generating reports Examining ordera a to ensure satisfaction 8/11/2011-08/28/2013-Exercutive Room Attendant, Steffan Hotel JOS Sweep, mop, wash, wax and polish floors Dust furnitures and vacuum carpeting and area rugs, Clean, disinfect and polish kitchen and bathroom fixtures and appliances Make beds, change linen, and distribute clean towels and toiletries Wash windows, walls and ceilings Pick up debris and empty trash containers Replenish amenities supplies upon request from guest Report and store lost and found items Clean public areas required such as elevators Ensure furnitures in the rooms is properly placed Communicate with guest know basic information on facilities needed 05/04/2008-08/11/2011, Food and Beverage Assistant- Steffan Hotel JOS Set up meeting and event rooms Ensure compliance of brand standards Knowledge of menu content, menu changes, and promotional activities Ensure the conference and Banqueting areas are kept clean and tidy Ensure the Refreshment breaks are served at the correct times Welcoming guest in a polite and friendly manner, Able to work in all areas of Food and Beverage including Bar, Restaurant, Room service and Conference and Event, Manage guest queries in a timely and efficient manner, Strive to achieve departmental targets, Reporting security and maintenance to line manager, Filling request made by guest, Carrying out instruction given by management team. Comply with hotel security, fire regulations and all health and safety legislation Jul 2014- Aug 2014: Personal Care Assistant: Redford Court Brain Injury, Re-habitation Trust, and Mental Health Liverpool. Provide personal care and support (bath and dressing) Taking them out for a walk or shopping Respect the service users confidentiality, dignity, space. administrating Medications, and Hygiene/ safety awareness Supporting by feeding and using a host Providing complex care, games, and advising them to make right decisions Apr 2014 May 2014: Teaching Assistant, Classroom Age Group: year 0-Y10, Knutsford Academy, Cheshire Duties & Responsibilities: Understanding the school educational environments and current teaching practices. Ability to engage with pupils through observation of you leading classroom activities. Familiarity with supporting, mentoring and Arithmetic, Alphabetic guiding Experience with resources available to teachers and their potential for engaging pupils in the academic discipline. Supporting pupils in Liberia, Lab, and E-Liberia work. Leadership and management potential in the school context. Potential for professionally developing other schoolteachers in the future. Achievement Possess good health and physical conditions Possess health and safety working awareness Teachable and ability to accept directions Ability to communicate with guest; ability to read, write and speak good English Ability to coordinate order members of staff and work within a team concept 6 years experience in a hotel setting (4 years as a Food and Beverage Assistant, 2 years as a Room Attendant and 4 month as a Front Desk Staff.) Managerial training for Managerial roles in Hospitality sector. High Computer Awareness (Microsoft office, Excel and Power point, Administration System application, Marketing training, sales, Customer services, September 2013 went for my MSc in United Kingdom. 2015 January- present, Aviation operation, Cabin crew, Liverpool Community College. England, United Kingdom 2014-2015 Environmental Health and safety professional certificate. Chartered Institute of Environmental Health, England/ Wales and Scotland accredited, United Kingdom. 2014-2015 Diploma in Catering, Food and Hygiene, Moving and Handling, First Aid, Infection Control, Mental Health Social Care (Adult& Child). England, United Kingdom 2014-2013 MSc in Environmental Management, Liverpool Hope University, England, United Kingdom. 2012-2008 BSc in Geoscience, State University Kaduna State, Nigeria. 2009-2010 De-Heritage Computer Institute, Higher Computer Science Diploma Certificate. Personal Contacts: Dorcas Alas 0758-975-... ...@gmail.com Address: 8 Hampstead Road, Liverpool, England, United Kingdom, L6 8NG. Available upon request

Housekeeper Details

Email Address ...@gmail.com Confirmed
Phone Number 758-975-...
Services Bathroom
Kitchen
General Room Cleaning
Change Bed Linens
Oven Cleaning
Refrigerator Cleaning
Cabinet Cleaning
Dishes
Window Washing
Surface Polishing
Carpet Shampooing
Wall Washing
Pet Clean-Up
Packing
Attic Clean-Up
Basement Clean-Up
House Sitting
Take Out Trash/Recycling
Household Laundry

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