Tabitha Gerena

Dedicated employee, hard worker

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Housekeeper in Buford

Career Overview Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude. Core Strengths Detail Oriented MS Windows proficient Computer proficiency Fast learner Great at Multitasking Energetic work attitude Strong organizational skills Inventory control Listening skills Shipping and receiving Customer service Telephone inquiries Accomplishments Customer Service Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all restCashier Achieved highest number of new credit accounts opened within 1-month period. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Monetary Transactions Handled cash, check, credit and automatic debit card transactions with 100% accuracy. Multitasking Cashiered with two cash registers at once in tandem to maximize customer flow. Work Experience Wal-Mart November 2007 to January 2012 Service Writer Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Chevron March 2005 to August 2007 Cashier Provided an elevated customer experience to generate a loyal clientele. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Maintained cleanliness and presentation of stock room and production floor. Handled ticket sales and prize rewards for Georgia State Lottery. Produced money orders for customers. Built long-term customer relationships and advised customers on purchases and promotions. Learning Things February 2012 to January 2007 Customer Service Representative Processed daily invoices and billed renewed invoices to clients. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Interacted with customers and retail buyers to expedite orders. Kids'R'Kids February 2004 to October 2006 Assistant Teacher Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability. Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success. Met with parents to resolve conflicting educational priorities and issues. Designed lesson plans focused on age and level-appropriate material. Education Flowery Branch High School Flowery Branch, Georgia High school diploma References References available upon request.

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Phone Number 678-270-... Confirmed
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